What is included when buying water slides for sale (installation/warranty)? | Insights by WM INTERNATIONAL

When considering the purchase of water slides for your water park, it's essential to understand the components that come with the purchase, particularly regarding installation and warranty. This guide addresses common questions to help you make an informed decision.

What is included when buying water slides for sale (installation/warranty)?

1. What does a typical water slide warranty cover?

Water slide warranties vary by manufacturer but generally cover defects in materials and workmanship. For instance, Aquaglide offers a lifetime limited warranty on SuperTramp slides for recreational use, a 3-year limited warranty on most Platinum products and attachments, and a 1-year limited warranty on towable products.

2. Are installation services included in the purchase price?

Installation services are typically not included in the purchase price of water slides. Manufacturers often provide installation guidelines, but the actual installation is usually the responsibility of the buyer. It's advisable to consult with the manufacturer or a professional installer to ensure proper setup.

3. What is the duration of water slide warranties?

Warranty durations vary among manufacturers. For example, Aquaglide provides a lifetime limited warranty on SuperTramp slides for recreational use, a 3-year limited warranty on most Platinum products and attachments, and a 1-year limited warranty on towable products.

4. What factors can void a water slide warranty?

Warranties can be voided by misuse, abuse, neglect, or normal wear and tear. For instance, Aquaglide's warranty does not cover damage caused by misuse, abuse, neglect, or normal wear and tear, including punctures, dragging the product over the ground, damage due to excessive sun exposure, or seam failure due to over-inflation in the sun.

5. Are there any exclusions in water slide warranties? What is not covered?

Exclusions often include damage from misuse, abuse, neglect, or normal wear and tear. For example, Aquaglide's warranty does not cover damage caused by misuse, abuse, neglect, or normal wear and tear, including punctures, dragging the product over the ground, damage due to excessive sun exposure, or seam failure due to over-inflation in the sun.

6. How should water slides be maintained to ensure warranty coverage?

Proper maintenance is crucial to ensure warranty coverage. This includes regular inspections, cleaning, and following the manufacturer's maintenance guidelines. For example, Aquaglide recommends regular safety inspections and thorough inspections before opening the inflatable, especially if it has been idle for over three months.

7. Can warranties be transferred if the water slide is sold to a new owner?

Some manufacturers allow warranty transfers. For instance, RainDance Water Systems offers exclusive warranty transfers between owners. If you move and leave your RainDance Water Systems water treatment equipment, your warranty is fully transferable to the new owner without extra fees.

8. What should be done if a water slide is defective during the warranty period?

If a defect occurs during the warranty period, contact the manufacturer with a detailed description of the issue, proof of purchase, and any required documentation. For example, Aquaglide requires warranty claims to be accompanied by the original purchase receipt, and the product must be used for normal recreational activities.

Understanding the specifics of installation and warranty terms is vital when purchasing water slides for your water park. Always consult with the manufacturer for detailed information and ensure compliance with all maintenance and usage guidelines to maintain warranty coverage.

WM INTERNATIONAL offers a comprehensive range of water park equipment, including water slides, with robust warranties and dedicated customer support to ensure your investment is protected.

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