How to not get scared on water slides? | WM INTERNATIONAL Guide

How to Not Get Scared on Water Slides? (WM INTERNATIONAL)

Addressing Guest Anxiety Around Water Slides

* Rider Pre-Ride Briefing: A clear, concise explanation of the slide's features, including turns, drops, and speeds, can significantly reduce anxiety. (Source: IAAPA Best Practices Guide)

* Visual Aids: Employ photos, videos, or even virtual reality experiences showcasing the slide to allow guests to familiarize themselves beforehand.

* Graduated Exposure: Suggest starting with smaller, less intense slides before progressing to larger ones. This gradual approach builds confidence.

* Buddy System: Encourage guests to ride with friends or family for added comfort and support.

Slide Design and Safety Features to Minimize Fear

* Transparent Sections: Incorporating transparent sections in the slide's structure allows riders to see where they are going, reducing the feeling of the unknown.

* Illumination: Proper lighting, especially in enclosed sections, can decrease feelings of claustrophobia. (Source: Waterpark Design Magazine, Vol. 12, No. 3)

* Smooth Transitions: Ensure smooth transitions between sections to avoid jarring movements which can increase fear.

* Clear Signage: Provide clear and concise safety instructions and warnings.

Staff Training for Handling Anxious Riders

* Empathy Training: Equip staff with the skills to empathize with anxious guests and provide reassurance.

* Communication Skills: Train staff on effective communication techniques to address guest concerns.

* De-escalation Techniques: Staff should be trained to handle anxious riders calmly and professionally.

* Emergency Procedures: Ensure staff are well-versed in emergency procedures and know how to react swiftly and appropriately in any situation.

Boosting Guest Confidence and Park Attendance

* Positive Reviews and Testimonials: Highlight positive guest experiences online to encourage others.

* Marketing Materials: Showcase the fun and excitement of water slides in your marketing materials. Focus on positive emotions.

* Safety First Approach: Emphasize your park’s commitment to safety and highlight your safety measures.

* Data Analysis: Track rider numbers and feedback to continuously improve guest experience and safety protocols.

By implementing these strategies, water parks can create a safer and more enjoyable environment for all guests, reducing fear and increasing overall satisfaction. This, in turn, can lead to higher attendance and positive word-of-mouth marketing.